What’s your Letting Agencies Purpose… and do you communicate it?

What the reason YOUR company exists… What’s the Bloodline that runs through EVERYTHING you do… Having a PURPOSE, makes everything YOU do make sense to you, your team and your customers… and by sharing this purpose, it will help keep you and your businesses services...

Letting Agents- tired of missing your targets?

So many Letting Agents do a great job, killing themselves to get done the thousands and thousands of micro detail activities that make us a letting Agency, believing that by giving great service their business will grow, and to a certain point that is correct…...

HOW to keep and build GREAT teams…

How to build and keep GREAT teams As I go around speaking to agents from all across the country, I keep hearing the same thing, where are all the staff… from city centre, to rural, from northern to southern, the same problem exists everywhere, it’s very hard to...

How to manage your lettings agency team for profit and growth

As a lettings agency owner, there is no greater feeling than knowing you have a highly-motivated team of letting agents to help spur growth and ensure you hit your targets. They want to prove their ability and make things happen. However, despite their best efforts,...

Banning of Tenant Fees- The Debate

With heads still reeling from the announcement of the Tenant Fee ban, I’ve been travelling the country to speak with other agents, to discuss how we can deal with it. It’s more important than ever that we start talking about this now. We’re losing fees that have to be...

I Was Speaking to This Letting Agent…

She asked me: “So how did you grow your business? I just seem to have stood still over the last year, I’m sure there is just too much competition!” It’s one of those questions that really made me stop and think, as I wanted to give her a good answer, and I found...